Terms & Conditions – Aqsa Closet

Last Updated: October 19, 2026

Welcome to Aqsa Closet! These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to the terms outlined below. Please read them carefully before shopping with us.

1. General Information

Aqsa Closet is an online fashion store dedicated to providing stylish, quality clothing and fashion products to our customers. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will become effective once published on our website.

2. Products & Availability

• We strive to display accurate product descriptions, images, colors, and prices.
• Actual product colors may vary slightly due to screen settings, lighting, and device displays.
• Product availability may change without prior notice.
• We reserve the right to discontinue or modify any product at any time.

3. Pricing & Payments

• All product prices are displayed on our website and are subject to change.
• Any applicable delivery charges will be communicated during checkout.
• Customers are responsible for providing accurate payment and billing information.
• Orders may be cancelled if a payment fails or a pricing error is identified, subject to applicable law.

4. Orders & Confirmation

• Customers must provide accurate contact details and delivery addresses when placing an order.
• Once an order is placed, you may receive an order confirmation through the contact details provided.
• Aqsa Closet reserves the right to refuse or cancel an order in cases of suspected fraud, product unavailability, incorrect pricing, or other legitimate reasons.
• If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund policy and applicable law.

5. Shipping & Delivery

• Orders will be delivered to the address provided by the customer.
• Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
• Customers are responsible for ensuring that their delivery details are correct.
• Additional delivery charges may apply where applicable and will be communicated before order completion.

6. Returns, Exchanges & Refunds

• Return and exchange requests must comply with Aqsa Closet’s applicable return policy.
• Products must meet the stated eligibility requirements for a return or exchange.
• Items that have been worn, washed, damaged by the customer, or returned without required tags or packaging may be ineligible, subject to applicable law.
• Refund eligibility, processing times, and any applicable shipping charges will be determined according to our published refund policy.
• If you receive a damaged, defective, or incorrect item, please contact our customer support team as soon as possible with your order details and supporting photos.

Please review our Return & Refund Policy for complete details.

7. Customer Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use our website for lawful purposes only.
• Avoid fraudulent purchases, unauthorized access, or activities that may disrupt our website.
• Respect the intellectual property rights of Aqsa Closet and other parties.

8. Intellectual Property

All content on the Aqsa Closet website, including product photographs, logos, designs, text, graphics, and branding, is protected by applicable intellectual property laws. You may not reproduce, copy, distribute, or use our content for commercial purposes without prior written permission.

9. Privacy Policy

We value your privacy and aim to protect your personal information. Information collected during shopping, such as your name, phone number, email address, and delivery details, may be used to process orders, arrange deliveries, provide customer support, and improve our services.

Please review our Privacy Policy for more information about how your personal data is collected, used, and protected.

10. Limitation of Liability

Aqsa Closet will make reasonable efforts to provide a smooth shopping experience and accurate product information. However, to the extent permitted by applicable law, we are not responsible for indirect losses or delays caused by circumstances beyond our reasonable control, including courier disruptions, technical issues, or unforeseen events.

Nothing in these Terms & Conditions excludes or limits any rights or liabilities that cannot legally be excluded or limited under applicable law.

11. Website Changes & Service Availability

We reserve the right to update, suspend, or discontinue any part of our website or services when necessary. We will make reasonable efforts to maintain website availability, but uninterrupted access cannot be guaranteed.

12. Third-Party Services

Our website may use third-party services, including payment providers and delivery companies. These services may operate under their own terms and privacy policies. Aqsa Closet is not responsible for third-party services beyond the responsibilities imposed on us by applicable law.

13. Governing Law

These Terms & Conditions will be governed by the applicable laws of Pakistan, where relevant to Aqsa Closet’s operations. Any disputes will be handled by the competent courts or authorities in accordance with applicable law.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us through our official customer support channels.

Business Name: Aqsa Closet
Email: [Insert Your Business Email]
Phone / WhatsApp: [Insert Your Contact Number]
Website: [Insert Your Website URL]

Thank you for shopping with Aqsa Closet. We appreciate your trust and look forward to serving you!